Legal information

Privacy Policy

Learn how Grupo ESM collects, uses and protects personal data and how data-subject rights may be exercised.

Last updated: July 22, 2026

1. Data controller

ESM INFRAESTRUCTURA, S.A. DE C.V., operating under the Grupo ESM brand and domiciled in Aguascalientes, Aguascalientes, Mexico, is responsible for personal data collected through this website. Privacy contact: contacto@esm.com.mx.

2. Personal data collected

We may collect name, company or organization, business email, telephone number, project type, message, website language, submission date and time, IP address and basic technical navigation data. We do not request sensitive personal data through the form.

3. Primary purposes

  • Respond to information, proposal and business enquiries.
  • Contact interested persons and follow up on opportunities or projects.
  • Verify, protect and improve website security and operation.
  • Comply with legal, regulatory and contractual obligations.

4. Secondary purposes

With authorization, we may send institutional or commercial information about our services. You may opt out at any time by writing to contacto@esm.com.mx. Refusal does not affect the handling of your enquiry.

5. Legal basis, consent and retention

Processing is governed by Mexico's Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and other applicable rules. By voluntarily submitting the form, the data subject consents to the processing described. Data is retained only as long as necessary for the stated purposes, legal responsibilities and secure record-retention and deletion practices.

6. Transfers and processors

We may share data with service providers processing it on Grupo ESM's behalf, including hosting, security and corporate email providers, under confidentiality and security duties. We may also transfer data when required by a competent authority or permitted by law. We do not sell personal data.

7. Data-subject rights

You may request access, rectification, cancellation or objection; withdraw consent; or restrict use and disclosure. Email contacto@esm.com.mx with your name, reply channel, a clear description of the right exercised and evidence of identity or representation. We will respond within applicable statutory periods.

8. Security

We apply reasonable administrative, technical and physical measures against loss, alteration, unauthorized access, use or disclosure. No Internet-connected system can guarantee absolute security.

9. Cookies and third parties

The website may use essential cookies and, when enabled, analytics, preference or third-party services. See the Cookie Policy for categories, controls and duration.

10. Changes and contact

Changes will be published on this page with an updated date. For privacy questions, complaints or requests, contact contacto@esm.com.mx.